Order Cancellation Policy
How Do I Cancel My Order?
If you need to cancel your order, please contact our customer service team by calling 781-678-4143 or emailing us. Be sure to include your order number in all communication.
Cancellation Deadlines:
- By-the-Yard Mulch, Compost & Loam: Cancel up to 36 hours before your scheduled delivery date.
- Sod Direct Ship Orders: Cancel up to 36 hours before your scheduled delivery date.
- All Other Items: Cancel up to 24 hours before your scheduled delivery or pickup date.